Privacy Policy

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Uniqpay ( We, Us, Our ) owns and operates the website www.uniqpay.co.in , along with our APIs and mobile applications ( if applicable) (collectively the "Uniqpay Site"). Through the Uniqpay Site, users (hereinafter referred to as "You" or "Your") can avail Our services. This Privacy Policy outlines the information we collect from You and how we use and protect that information.

We are committed to handling your personal data responsibly, ensuring that our processing of your information is fair, lawful, and transparent. This Privacy Policy explains how we protect your data and utilize cookies.

1. Collection and Use of Information

1.1. When you open an account or interact with the Uniqpay Site, we may require certain personal information, including your name, address, email address, telephone number, and date of birth. Providing this information is necessary to enter into a contract with us and enable us to provide services to you. Without this information, we cannot offer our services.

1.2. We use your personal information for the following purposes:

  • Processing your account registration and managing your account.
  • Facilitating transactions (we do not sell, exchange, or transfer your information to any other company without your consent, except where necessary to complete your transaction).
  • Assisting with queries related to our products and services.
  • Sending you relevant notifications and advertising communications.
  • Meeting legal and regulatory obligations, including licensing requirements and compliance with anti-fraud and anti-money laundering laws.
  • Analyzing user trends to improve our services.

1.3. We reserve the right to request additional information whenever necessary, such as verifying account details

1.4. If you use the Live Chat feature on our website or applications, any personal information entered, including your first name and email address, may be processed and stored by us.

1.5. We process and store your personal data diligently and only for lawful purposes, including obtaining and sharing data with third parties for identity verification and regulatory compliance.

1.6. We use your personal data to communicate with you regarding Uniqpay services, including account-related information, security updates, and legal notices. You cannot opt out of essential service communications.

1.7. Your data is processed to enhance security, monitor access, prevent fraud, and comply with security regulations.

2. Profiling and Categorization

We may use collected data for profiling, using both manual and automated processes, to offer the most suitable products and services.

3. Transfer of Data

3.1. Personal data may be transferred within Uniqpay for service-related purposes.

3.2. We may transfer your personal data to business associates or payment providers within or outside the European Economic Area (EEA) for transaction processing.

3.3. Data may also be transferred to third-party service providers for content delivery, customer management, and marketing services.

3.4. We take all necessary steps to ensure that transferred data remains secure and complies with applicable laws.

4. Access to Data

If required by law, court order, or governmental authority, we may disclose your personal information. Where permitted, we will notify you before disclosure.

5. Data Retention

5.1. We retain your personal data while your account is active. If you close your account, we will retain your data only for as long as required by legal or regulatory obligations or fulfilling our legitimate interests.

5.2. Retention periods are determined based on regulatory requirements, including tax, financial, legitimate interests and anti-money laundering laws.

6. Your Rights

6.1. You have the following rights regarding your personal data:

  • Right to access your personal data.
  • Right to rectify inaccuracies in your data.
  • Right to request data erasure, subject to regulatory requirements.
  • Right to restrict or object to data processing.
  • Right to request data portability.

6.2. The right to erasure is subject to compliance with applicable financial and anti-money laundering regulations.

6.3. Requests can be made via the Contact Us page.

6.4 All the rights are subject to applicable restrictions

7. Marketing

You may opt out of receiving marketing communications at any time by withdrawing your consent through your account settings.

8. Security Measures

8.1. We implement strict security measures, including:

  • Secure password and login systems.
  • Encryption for credit card transactions.
  • Restricted access to personal data for authorized personnel only.
  • Industry-standard security policies and fraud detection measures.

8.2. Users must take necessary precautions to secure their login details, devices, and accounts.

9. Cookies and Related Technologies

9.1. Cookies help improve website functionality and user experience. You may control cookie settings in your browser.

9.2. Log files record access attempts and device information for security purposes.

9.3. Our cookies do not access other information on your computer and are not harmful.

9.4. We use different types of cookies, including:

  • Strictly necessary cookies for website functionality.
  • Functionality cookies to remember user preferences.
  • Third-party targeting cookies for personalized advertisements.

9.5. Other technologies, such as web beacons and pixels, help improve user experience.

10. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

11. Amendments

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of these changes.

12. Accessing, Editing, and Removing Your Information

Users may access and edit their data via their account dashboard. While you may update your information, data collection remains necessary for service provision.

13. Policy Review

This policy undergoes periodic reviews, and updates may be implemented as necessary.

14. Staff Training

Uniqpay is committed to training its staff on data collection, processing policies, and compliance with applicable regulations.

15. Information Sharing

Confidential information is only shared when necessary for virtual asset-related activities.

16. Prohibition on Use for Trading

Uniqpay and its staff are prohibited from using confidential information for virtual asset trading.

17. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact: info@uniqpay.co.in